Reference

How idxstar login Protects Your Personal Data

Your personal data belongs to you — idxstar login keeps it that way by applying strict collection limits, encrypted storage, and clearly documented retention periods.

Encrypted account dataDANA & OVO payment privacyRight to request deletionNo unauthorised third-party sharingJakarta & Denpasar region coverage

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What We Collect and Why We Collect It

idxstar login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect the minimum data needed to verify your identity and process transactions: your name, email address, phone number, and payment method details such as your DANA wallet ID, OVO number, GoPay registered phone, or QRIS merchant reference. We also log

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your session activity — device type, IP address, and login timestamps — solely to detect unauthorised access and maintain account security. We do not collect data beyond what your account operations require, and we do not sell or rent your personal information to advertising networks. All
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data is stored on servers with AES-256 encryption. Access to your stored data depends on local law in the jurisdiction where your account was created.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Our Privacy Team Directly

Privacy concerns deserve a direct line. Our dedicated privacy support team is reachable seven days a week from 08.00 to 23.00 WIB — that covers most active hours for players in Denpasar and across Indonesia. Choose the channel that suits you best: live chat for immediate responses, email for documented requests, and WhatsApp for follow-ups on ongoing data inquiries.

Team online

Live Chat

Start a live chat session from any page on idxstar login. Our privacy agents respond within two minutes during 08.00–23.00 WIB and can handle data access or correction requests in real time.

Email Support

Send a written privacy request to our support email. We acknowledge all emails within four hours and resolve documented data requests — including deletion and portability — within seven business days.

Follow up on an active privacy case via WhatsApp between 09.00 and 21.00 WIB. This channel is for case status updates; new formal data requests should start via email or live chat.

HOW WE HANDLE YOUR DATA

Six Practices That Keep Your Account Secure

We run six specific data-handling practices across your account lifecycle — from the moment you complete registration through every deposit via GoPay or QRIS, right through to account…

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your language setting.

Data Retention

Account data is retained for 24 months after your last login.

Account Security

Every account login is protected by two-factor authentication via SMS OTP.

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS gateways) strictly to complete your transactions.

Data Access Requests

You may request a full export of your personal data at any time via the account settings page under 'Privacy…

Policy Change Notification

When this privacy policy changes in a material way, we notify you by email at least 14 days before the…

Your Privacy Questions, Answered Clearly

Below are the questions we hear most often from people reviewing this policy. If your specific question is not listed, our live chat team can address it directly during support hours — no waiting, no automated responses for privacy matters.

We collect your name, email address, phone number, and the payment identifier for the method you use — such as your DANA wallet ID or OVO number. We also log your device type and IP address for security monitoring purposes only.

We share data only with the payment processors needed to complete your deposits and withdrawals via DANA, OVO, GoPay or QRIS. We do not sell, rent, or transfer your personal profile to any advertising or marketing organisation.

Account profile data is retained for 24 months after your last login. Payment transaction records are kept for five years for financial audit compliance, after which all records are permanently and irreversibly deleted from our servers.

Go to your account settings, select 'Privacy & Data', and click 'Request Data Export'. We send a full export to your registered email within 72 hours in either JSON or CSV format — no manual follow-up needed in most cases.

Yes. Submit a deletion request via email or live chat. We process confirmed deletion requests within seven business days. Note that transaction records required by financial regulations cannot be deleted early — this depends on local law.

Payment identifiers are encrypted at rest using AES-256 and transmitted only over TLS-secured connections. We store the minimum reference needed to match your deposit — full card or wallet credentials are never stored on our servers.

Contact our live chat team immediately between 08.00 and 23.00 WIB. We will lock your account, audit recent login activity, and initiate our incident response procedure within one hour of your report being received.

How idxstar login Protects Your Personal Data

Reach Our Privacy Team Directly

Live Chat

Email Support

WhatsApp

Six Practices That Keep Your Account Secure

Cookie Policy

Data Retention

Account Security

Third-Party Sharing

Data Access Requests

Policy Change Notification

Your Privacy Questions, Answered Clearly

01 What personal data does idxstar login collect when I open an account?

02 Does idxstar login share my data with third parties?

03 How long does idxstar login keep my personal data after I close my account?

04 How do I request a copy of my personal data?

05 Can I ask idxstar login to delete my personal data?

06 How are my DANA, OVO, GoPay or QRIS payment details protected?

07 What should I do if I suspect my account data has been accessed without my permission?

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